To the KRYONYX family,


The global spread of COVID-19 is affecting everyone of us. At KRYONYX, we are people and client first, and we do what we do with the belief that technology can change lives and the hope that it can be a valuable tool in a moment like this.


But this global effort — to protect the most vulnerable, to study this virus, and to care for the sick — requires all of our care, and all of our participation.  Due to the imposed executive order by our Puerto Rico Governor, Hon. Wanda Vázquez, I want to update you about the ways in which we are going assist and service our clients, partners and fellow coworkers.

Our Clients


KRYONYX is committed to maintain their services to our clients while protecting our employees. Adapting to this Pandemia, we will maintain our services to our clients remotely. The ways to request a service or assistance are the following:



In case , a physical service is required we will work with the client in order to satisfy their requirements and comply with the laws established at the current moment or time.

In Our Office


First, I strongly urge our KRYONYX family, coworkers, colleagues and everyone else to comply with the government executive order and remain in lockdown to prevent further outspread of this virus.  Everyone needs to do their part in order to control this outbreak in Puerto Rico.  Though the rate of infections is not yet clear, we know COVID-19’s effects are still being strongly felt.


In all of our offices, we are moving to flexible work arrangements. That means team members should work remotely if their job allows them, and those whose work requires them to be on site should follow guidance conduct in their service, exercising maximum precautions at all times. 

Our Partners


We know our users depend on KRYONYX solutions and your products on daily matter, and especially in times like these. We will be adapt with you in order to maintain the excellence in service that our customers expect.

Looking Ahead


There is no mistaking the challenge of this moment. The entire KRYONYX family is indebted to the heroic first responders, doctors, nurses, researchers, public health experts and public servants who have given every ounce of their spirit to help Puerto Rico at this moment. We do not yet know with certainty when the greatest risk will be behind us but will we will adapt to the current situation with our clients and partners.


As President Lincoln said in a time of great adversity: “The occasion is piled high with difficulty, and we must rise with the occasion. As our case is new, so we must think anew, and act anew.”


Let’s work together.

Roberto Ubiñas